I feel compelled to write this review as we had a bad experience.We initially arrived at Stone Village on Monday 1 October,arriving late.A gentleman was there when we arrived but... read more spoke no English.Our luggage was heavy but there was no help with it up many steps.We we're taken to our apartment and pretty much left to our own devices.A get on with it approach.It was a bit night and the air conditioning did not work.Our daughter who is somatic struggled with her breathing that night.The next morning we addressed our concerns and we're given a much bigger spacious apartment,We we're pleased with this.some days into our stay out bedroom light failed to work,on closer examination the electrics we're poor.some days later it was repaired,ok that was good but the problem should have been identified by the housekeeping staff who serviced our room daily.The general cleanliness was ok but nothing special.Tuesday 8th.Heavy downpour of rain,apparently quite common this time of the year,so I'm told.Got back to our appartment,good day out and retired to our rooms,later that night only to discover our bed and daughters were soaking wet due to leaking ceiling from rain.I went to office to report and a young girl gave us sheets and blankets for the night,she was very helpful and seemed quite upset because of our situation. When we stripped the beds the mattress was mouldy and grubby.We had to sleep on the floor that night.This was... I feel compelled to write this review as we had a bad experience.We initially arrived at Stone Village on Monday 1 October,arriving late.A gentleman was there when we arrived but spoke no English.Our luggage was heavy but there was no help with it up many steps.We we're taken to our apartment and pretty much left to our own devices.A get on with it approach.It was a bit night and the air conditioning did not work.Our daughter who is somatic struggled with her breathing that night.The next morning we addressed our concerns and we're given a much bigger spacious apartment,We we're pleased with this.some days into our stay out bedroom light failed to work,on closer examination the electrics we're poor.some days later it was repaired,ok that was good but the problem should have been identified by the housekeeping staff who serviced our room daily.The general cleanliness was ok but nothing special.Tuesday 8th.Heavy downpour of rain,apparently quite common this time of the year,so I'm told.Got back to our appartment,good day out and retired to our rooms,later that night only to discover our bed and daughters were soaking wet due to leaking ceiling from rain.I went to office to report and a young girl gave us sheets and blankets for the night,she was very helpful and seemed quite upset because of our situation. When we stripped the beds the mattress was mouldy and grubby.We had to sleep on the floor that night.This was not good as I suffer from arthritis.We were told the matter would be dealt with in the morning.Morning came nobody here yet.went to the office,spoke to Sophie,she didn't know anything about it.poor communication.We we're offered another room,not happy with it due to location,overlooked by everybody.No apology yet at this point.We we're very disappointed with!..Customer service,they didn't have a clue.We made a decision to leave.Sophies best offer of condolence was to give us our money back for the two days we left early,no offer of any other compensation for all our inconveniences to date.I had to stand and argue my point for some time because she couldn't make a decision until she spoke to her father,who was on holiday in Athens.Why put her in charge and can't make any decisions.My point is she just couldn't see our upset and point i was making.In conclusion,eventually we were given 260 euro to pay for alternative accommodation at another hotel,which we had to go looking for our Selves,half our day was gone and our plans for that day ruined.The money was given half heartedly from her handbag,with a begrudging "thanks".Not professional guys,get your act sorted out,this is not the way to treat guests.Your hospitality skills are none existance.We were planning on coming back next year but that's not going to happen.I cannot recommend this resort! More

  everything was really nice. The food tasty and the hotel its really a small traditional cretan village from wood and stone. The children had fun with the ponys and the... read more other animals. The room was clean and the staff friendly

  Stone village. Nice place. On a hill. Recommend hiring a car plenty in village@25 euros a day. Food ok. Apartment nice.Possible would not suit elderly due to the terrain, Apartments... read more accessed steep steps.

  What a small gem hidden outside the main area of Bali. Staff are most accommodating, food is OK, not to my liking but you have to remember that... read more you cannot please everyone. Really quiet and relaxing.... But, the so called zoo is in need of a complete overall. Animals seem ok however I have concerns for a small dog that is in with the 2 small ponies. A loveable dog that desperately needs a good hair cut and flee treatment, beautiful little dog that
wants to play and be loved..
I hope that he can be moved out of there and see a vet as he could be a great dog to play with any children that stay there.
Overall I recommend staying at Stone Village, and would happily stay again, just please love that little dog..
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  The staff was friendly and the food really tasty. The lady in the reception give as some tips, which sightseeing to visit. The room was clean and the clean ladies... read more make room service every day. The hotel was quiet.

  What a small gem hidden outside the main area of Bali. Staff are most accommodating, food is OK, not to my liking but you have to remember that... read more you cannot please everyone. Really quiet and relaxing.... But, the so called zoo is in need of a complete overall. Animals seem ok however I have concerns for a small dog that is in with the 2 small ponies. A loveable dog that desperately needs a good hair cut and flee treatment, beautiful little dog that
wants to play and be loved..
I hope that he can be moved out of there and see a vet as he could be a great dog to play with any children that stay there.
Overall I recommend staying at Stone Village, and would happily stay again, just please love that little dog..

  Visited with wife and son in August 2019. The place isn’t as big as it looks in the pictures. It’s a family endeavor and that is evident all around. The... read more hospitality is great, food is like sharing a meal with a local family, grounds are unpretentious yet beautiful in a rustic way with great landscaping. Family Room was nice and spacious if somewhat frayed at the edges but good spirit and helpful staff more than compensates for that. Feels like a place that is nice to you if you are nice and down to earth which to me is better than eagerness to please the customers no matter what. Good pricing completed a very nice experience for us all. Home made bottle of Tzipuro given to us as a farewell gift sealed our family appreciation of the Cretan proud hospitality. Yamas! More

  We had a wonderful time in Stone Village. The staff was friendly, we had nice time with them. The food was tasty and the cooker was in the restaurant and... read more explain what he had cooked. Everything was clean. If we come again in Creta, we will come in Stone Village

  Beware when booking room numbers 2,4,6,8 and 10 (havent seen all rooms) have problems with water penetration around back wall and mould problems (not good for your health) behind kitchen.... read more Room 8 also has damp problems due to leakage problems from bathroom above.
Food is a very low standard.
On the positive side it is a lovely location in the hills near Bali - short walk from Stone Village. The setting and grounds are wonderful.

  I've been staying at the Stone Village in Bali, Crete and it is a lovely traditional looking hotel. The flowers and brick work are very striking. The hotel as a... read more whole is faultless. My first criticism, all be it not a big one is the food. The food that the hotel serve is not for me. The evening dinner food is warm to cold. It has a wide selection but overall the food isnt for me. Which isn't an issue. The main problem I have is the condition the animal at the hotel "zoo" are kept in. Although these are probably kept within Greek animal regulations, I am not happy in the slightest with going to see the horses and being greeted by a lovely but very lonely looking dog. The dog seems well, eyes are bright, but undoubtedly has mange and has a serious flea problem. I've been to see the dog every day of my visit and my heart bleeds for him every time I see him. I've spent more time that I usually would at a "zoo" as I've been sat with this dog I have affectionately and aptly named "scruff". He is an adorable dog and it will be incredibly hard to leave him as he is really suffering with the above issues and he is stuck inside a pony enclosure, he is filthy dirty and partially shaved due to flea and tick issues. I am... I've been staying at the Stone Village in Bali, Crete and it is a lovely traditional looking hotel. The flowers and brick work are very striking. The hotel as a whole is faultless.

My first criticism, all be it not a big one is the food. The food that the hotel serve is not for me. The evening dinner food is warm to cold. It has a wide selection but overall the food isnt for me. Which isn't an issue.

The main problem I have is the condition the animal at the hotel "zoo" are kept in. Although these are probably kept within Greek animal regulations, I am not happy in the slightest with going to see the horses and being greeted by a lovely but very lonely looking dog. The dog seems well, eyes are bright, but undoubtedly has mange and has a serious flea problem. I've been to see the dog every day of my visit and my heart bleeds for him every time I see him. I've spent more time that I usually would at a "zoo" as I've been sat with this dog I have affectionately and aptly named "scruff". He is an adorable dog and it will be incredibly hard to leave him as he is really suffering with the above issues and he is stuck inside a pony enclosure, he is filthy dirty and partially shaved due to flea and tick issues. I am a huge animal lover and the other animals are kept in relatively good conditions although due to the heat here in Crete, I wouldn't have thought they should have a lot more shade and water, of which they had very little of both.

Maybe I'm just too caring as I know the hotel will have to be checked frequently by the authorities for the welfare standards of the animals.

As a dog owner, seeing Scruff in this poor state makes me feel sick to my stomach and I would love to take him home with me. He is such a loving dog with a lovely personality. I wish I could keep him. Adorable dog. Please don't keep him in a pony enclosure for much longer. He needs a lot of love and attention as he is desperate for it.

Overall the hotel is lovely but the conditions of the animals isn't what I would call adequate. More